Neuropsychiatric Associates of Austin (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website.

Information We Collect

We may collect personal information when you interact with our website, including but not limited to:

  • Name, email address, phone number, and other contact details

  • Information submitted through appointment requests or contact forms

  • Non-identifiable information such as IP address, browser type, pages visited, and site usage data collected through cookies or analytics tools

We do not collect protected health information (PHI) through this website unless explicitly stated.

How We Use Your Information

Information collected through this website may be used to:

  • Respond to inquiries or appointment requests

  • Improve website functionality and user experience

  • Communicate important updates related to our services

  • Maintain website security and performance

  • Comply with legal and regulatory requirements

Cookies and Analytics

Our website may use cookies and third-party analytics tools to understand how visitors use the site. These tools collect non-identifiable data and help us improve content, performance, and usability. You may disable cookies through your browser settings.

Disclosure of Information

We do not sell, rent, or trade your personal information. Information may be shared only:

  • With service providers who assist in website operations

  • When required by law or legal process

  • To protect the rights, safety, or security of our practice or users

HIPAA & Medical Privacy

Medical services provided by Neuropsychiatric Associates of Austin are governed by the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information collected outside of this website is handled in accordance with our Notice of Privacy Practices.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Rights

You may request access to, correction of, or deletion of your personal information submitted through our website by contacting us directly.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Neuropsychiatric Associates of Austin